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Avoiding Data Breaches

During the last 12 months there have been around 150 data breaches reported to the ICO regulator; to put it in perspective this equates to a 100% increase in just two years.

Like it or not, all charities must comply with the GDPR; there are minimal carve-outs for the not-for-profit sector.  Therefore with GDPR now in full operation it is important to be aware of the duty of care charities owe in relation to their donors’ data and put steps in place to stop breaches happening wherever possible.

In June 2018 we saw GDPR in action for the first time as the British and Foreign Bible Society were fined £100,000 when they were struck by a ransomware attack. The ICO found that the trustees had not taken sufficient care regarding their cyber security responsibilities and left themselves as somewhat of an open target, which could have been prevented. As a result 400,000 donors’ personal data was compromised and the charity has consequently faced financial and reputational damage.

How can charities avoid a data breach?

Firstly, the phrase prevention is better than the cure is one that should be remembered when considering how to best protect your data and avoid any nasty surprises. It is important to be as transparent as possible with your supporters and inform them of how their data will be used and stored whilst providing them with the option of a quick and easy opt out should they change their mind about hearing from you.  The key is to have in place a simple and easy to read Privacy Notice available for review.

Also ensure that all your software is kept up to date and your firewalls are secure, so should a breach occur you can provide evidence to demonstrate that you took all necessary precautions.  

All of your staff, volunteers and contractors should be clear as to how you expect data to be managed and protected, and so you should communicate your expectations via a detailed internal Privacy Policy available to anyone engaged in your charity’s operations.

Managing Subject Access Requests within the law

If you receive a subject access request you are legally obliged to respond within one month of receiving it.  As an organisation it should be made as simple as possible for an individual to submit a request and you should categorise data in such a way that makes it straightforward to provide the individual with all relevant information your organisation holds on them.

If you have taken the steps to organise your data sufficiently and responsibly this won’t be an issue.

A few extra points to note when processing a subject access request are …

  • Blank out all exempt/irrelevant information where necessary
  • Verify the identity of the individual
  • Do not disclose anything that could be classed as confidential e.g. legal advice

For further information on subject access requests, The University of Edinburgh has written a very useful article for practitioners which you can read here.

Contacting individuals lawfully by electronic means

Remember that due to the fact that supporters and donors are not usually ‘purchasing’ products or services from a charity, charities can rarely rely on the ‘soft opt-in’ right to make contact / follow-up with individuals electronically (ie. email, SMS or text).  Therefore, even if the individual that you would like to contact by electronic means is considered to be an active supporter of your charity, sending a simple newsletter is something that could require consent because it could fall into the category or being ‘direct marketing’.

Should you need any further clarity on how to avoid data breaches, update privacy notices, policies or advice on GDPR or electronic marketing in general, please feel free to contact me directly via email: juliaseary@roythornes.co.uk

 

Food businesses and Brexit : addresses for exports to the EU

Julie Robinson
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The Q & A below is about Food Business Operators’ addresses on pre-packed foods exported into the EU. It is aimed at FBOs in Great Britain and covers the position if we leave the EU:- without a withdrawal agreement in place; or having...

Five ways female car drivers can protect themselves legally

Cristina Parla
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According to statistics, Britain is dubbed the “road rage capital of the world” – a rather fetching title – with up to about 80% of people fallen victim of it. It doesn’t matter how long you’ve been driving, how...

Cycling to the polls

Robert Dempsey
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As well as being an increasingly prevalent group of road users, cyclists are also amongst the most vulnerable.  With this in mind, Robert Dempsey, a personal injury lawyer at Roythornes Solicitors, has sifted through the manifestos of the main political...

Retrospective planning permission granted for holiday accommodation within open countryside

Natasha Bicknell
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Retrospective planning has been secured for the Warwickshire site of TinyWood Homes thanks to a partnership between Roythornes Solicitors and Grace Machin Planning & Property .   TinyWood Homes is a luxury glamping franchise with sites...

Resist the temptation to take the money and run

Lynda Thompson
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Sometimes if you’ve been involved in an accident which wasn’t your fault, the other party’s insurers will make an early offer to settle your claim, often at the same time that they accept liability for your accident. A...

Time and tide (and the MOD) wait for no man

Tim Edwards
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The Personal Injury department at Roythornes is renowned for successfully handling claims brought against the MOD, and so we are often contacted by both serving and retired members of HM Forces.  The enquiries are usually about a possible claim arising...

Does my website need a cookies consent pop up?

Julia Seary
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In the new age of GDPR and rigorous electronic data protection laws, the availability and use of cookies can no longer be taken for granted.. In terms of data, a cookie is a text file with the ability to track your activity across the internet and...

Should you change your charity's structure?

Julia Seary
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Your charity’s legal structure and constitution set out what type your charity is and how it should be managed.  There are four common types of charity structure:  charitable incorporated organisation (CIO) – either the...

Recent case rules in favour of agricultural property relief for elderly farmer

Ben Taylor
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The recent case of Charnley and another v HMRC [2019] has seen the law firmly placed on the side of the farmer in this important appeal against HMRC. Ben Taylor, solicitor at Roythornes Solicitors , looks at why this is significant. Grazing...

What happens if I have no will?

Joseph Stoehr
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If you don’t have a will yet, you’re not alone.  It was recently estimated that somewhere between 50% and 60% of adults in the UK do not have one.  Many assume their loved ones will automatically inherit their estate - but that’s...

Cars and cyclists - friends or foes?

Robert Dempsey
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If you had to create a simple Venn diagram of drivers and cyclists, there would be a significant number of people who would occupy the central sector.  Yet you would be forgiven for thinking these two groups, cyclists and drivers, are diametrically...

A space to live or just a space?

Carolyn Byrne
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A taxpayer has won an important victory over HM Revenue & Customs (HMRC) in a case involving a claim for principal private residence (PPR) relief.  Had HMRC’s view been upheld it would have meant that it was possible to “occupy” a...

The scope of Section 73 - only taking you so far ...

Shruti Trivedi
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In a very helpful decision handed down in the Court of Appeal this week, in the case of John Leslie Finney v Welsh Ministers, Carmarthenshire County Council and Energiekontor UK Limited [2019] EWCA CIV 1868 , some interesting arguments as to the scope of ...

Computer says no?

Carolyn Byrne
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Whilst some of us were spending Halloween ‘trick or treating’, HM Revenue & Customs (HMRC) were carving out a Technical Note which sought the introduction of legislation to confirm the legitimacy of using automated processes for serving...

Recommendations for the Residence Nil Rate Band

Abbie Boon
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A chapter in the recent Office of Tax Simplification’s (OTS) report, “Simplifying Inheritance Tax”, is dedicated to the Residence Nil Rate Band. This was much anticipated by our Private Client team as it is a complex area of Inheritance Tax...

Arbitration - how Paul Hollywood and his wife kept his divorce financial settlement out of court

Neil Denny
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Newspapers are reporting that Paul Hollywood, of The Great British Bake-Off fame, has chosen to settle his divorce financial matters out of court.  He and his wife have chosen to use a process called family arbitration. There will be several advantages...

New year - new Trust Registration Service

Carolyn Byrne
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Trustees need to be aware of changes to HM Revenue & Customs’ existing Trust Registration Service (TRS) that are due to come into force early next year and which may have a wide-reaching impact upon trust compliance requirements.  Background...

Changing which parent a child lives with - parental alienation

Neil Denny
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Parental alienation continues to be increasingly recognised by the family courts.  What is more, judges are taking increasingly robust steps to resolve situations where one parent turns a child or children against the other parent. In the recent case...

FAQs: Lasting Powers of Attorney

Jennifer Valentine
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Most of us understand the importance of making a will in order to ensure that our affairs are taken care of as we intended on our death.  However, less of us consider the importance of Lasting Powers of Attorney (LPAs) and what would happen if we are no...

Getting divorced after a no-deal Brexit could be much more expensive for European couples

Neil Denny
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If the United Kingdom leaves the EU without a deal, then the cost of getting divorced in some cases will increase dramatically. If both partners in a marriage currently apply to different countries in the EU for a divorce, then the country where the first...

Proposed off-payroll working changes

Carolyn Byrne
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Whilst the uncertainties and dramas surrounding Brexit seem to be dominating the attention of Parliament (and the headlines!), in the background the draft Finance Bill 2019/20 is slowly making the rounds.  The bill contains important changes to...

What to do if you receive a Planning Enforcement Notice

Charlotte Lockwood
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Charlotte Lockwood, associate in the Planning team at Roythornes Solicitors, looks at the practical steps you can take if you receive a Planning Enforcement Notice. The first thing to say is that, in most cases, the receipt of a Planning Enforcement...

Homemade wills - worth the risk?

Jennifer Valentine
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A will is one of the most important documents you will ever make, but many people are turning their back on the conventional method of seeing a solicitor and, instead, preparing their own homemade versions.  Although homemade wills are inexpensive, the...

What is a consent order and why do I need one?

Neil Denny
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A consent order in divorce or separation proceedings formalises any financial agreement that you and your partner have reached and converts it into a binding, final order. The order specifies who will pay or receive what with regard to income, capital in...

The Good Work Plan

Desley Sherwin
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In the same time as it takes to boil an egg, let me present an overview of "the biggest package of workplace reforms for over twenty years". Following an independent review of employment practices undertaken by Matthew Taylor - the Head of the...

The importance of getting your dates right when bringing a claim

Cristina Parla
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The key area I am focusing on today is getting your dates right.  You might wonder why this is so important, but the success or failure of a claim can largely depend on the evidence obtained at the outset of a claim. Pursuing a personal injury claim ...

Supreme Court judgment: what now for the Agriculture Bill?

Julie Robinson
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The constitutional ramifications of today’s Supreme Court judgment will be debated and commented on for years to come. Of immediate interest to farmers and everyone involved in agricultural policy-making is what the Court’s judgment means for...

Top tips for obtaining planning permission for farm-based developments

Charlotte Lockwood
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Charlotte Lockwood, Associate in the Planning team at Roythornes solicitors, takes a realistic look at what farmers can do to stand the best chance of obtaining planning permission for farm-based developments, particularly those in sensitive areas such as...

Charity regulators promise closer collaboration

Julia Seary
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The Charity Commission and the Information Commissioner have today published a new Memorandum of Understanding (MoU) which aims to enable closer working relations between the two regulators, including the exchange of appropriate information, in order to...

SORP is on the regulator's radar

Julia Seary
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The public continue to be concerned about financial transparency within the charity sector ; charities’ accounts enable trustees to communicate effectively with interested stakeholders and provide assurance in terms of financial stability and...

Non-Contentious Probate Fees Order 2018 - a sigh of relief?

Esther Woodhouse
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As Brexit continues to take centre stage in the headlines and with the recent discontinuation of Parliament, it is not surprising that the Non-Contentious Probate Fees Order 2018 has been languishing in the House of Commons since April 2019.  However,...

"Terrible burden" to be lifted from families with missing relatives

Elizabeth Young
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The long-awaited introduction of The Guardianship (Missing Persons) Act 2017 will relieve “a terrible burden” on the families of missing people. Introduced in July 2019, the Act is intended to relieve the legal burden on the families of...

So close but yet so far - the end of no fault divorce reform?

Neil Denny
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The recent developments in the Houses of Parliament have ended the immediate prospects of no fault divorce reform. The Divorce, Dissolution and Separation Bill had been making swift progress towards becoming law.  It was proving to be a popular...

"Show me the money" - how will the court deal with hidden assets in divorce?

Neil Denny
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This is our second article exploring disclosure within divorce and dissolution of civil partnership proceedings.  The first article called “Divorce and financial disclosure” can be found by clicking here. This article explores how...

Recent claim success: dangers on your doorstep

Cristina Parla
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I recently acted for a client in connection with a claim against Essex County Council as a result of an accident on the highway. The facts of this case are relatively straightforward but there were some slightly unusual factors afoot. The facts The...

Buying and selling your home: Capital Gains Tax and Stamp Duty Land Tax

Ben Taylor
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When it comes to buying or selling your home , there are two important taxes to bear in mind: Capital Gains Tax (CGT) and Stamp Duty Land Tax (SDLT). Recent case law has highlighted arguably a growing difference in the approach to these taxes at HMRC in...

Divorce and financial disclosure

Neil Denny
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When a couple resolve financial matters at the end of their marriage or civil partnership, then it is necessary for both parties to provide full and frank disclosure of their financial circumstances. One or both of the couple often remain sceptical that the...

A parents' guide to assisting a child in a house purchase

Abbie Boon
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With the average house price having increased over 40% over the last 10 years*, it is increasingly common for loved ones to assist when buying property . It is important that the terms of this assistance are agreed in principle, advice taken and terms...

What to do if someone dies abroad

Rhiannon Coleman
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When a loved one dies abroad it can be difficult to know where to start, particularly if you are new to the estate administration process and are having to deal with an unfamiliar system in stressful circumstances. Who should you inform when someone dies...

A cautionary tale about divorce financial advice from friends

Neil Denny
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The tabloids have been reporting on a cautionary tale about divorce finances - the temptation to hide assets and the danger of relying on advice from the wrong places. Meet Mrs Byrne. Mrs Byrne was thinking about divorcing her husband. The problem...

Earnings after divorce - will they be shared?

Neil Denny
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The 2018 case of Waggott v Waggott confirmed that there is no presumption of sharing income, even very high levels of income, after a divorce . The recent case of O’Dwyer v O’Dwyer has revisited this thinking and provided some additional...

Changes to Capital Gains Tax on the sale of residential property

Carolyn Byrne
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Thinking of selling your home? Don’t get caught out by the latest changes to Capital Gains Tax from HMRC. In this blog, Carolyn Byrne highlights the key facts and explains who needs to be the most vigilant when it comes to future property sales. ...

How to keep up your cash flow

Catherine Rickett
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Health, wealth and happiness are the three most important things in our lives. But if you are a small business owner (less than 50 employees) the fact that your clients are failing to pay your invoices on time, may be making you ill. Not having the money you...

Pensions in divorce - offsetting, what is it and what are the risks in it?

Neil Denny
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When a couple gets divorced then one or both parties’ pensions might be distributed between the couple. In many cases this is done by the pension owner having a percentage of their pension being deducted from their fund.  That percentage is then...

The summer holidays are upon us but are your plans in order?

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As the school holidays approach, many people are busy making last minute plans to get some much needed sun. However, whilst you may be a parent or a person with care of a child, do you have the legal right to take them away? Many people, particularly...

Calculation of personal injury compensation continues to benefit claimants

Robert Dempsey
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On 15 July 2019, the Justice Secretary, David Gauke, announced the new Discount Rate figures used to calculate future losses in personal injury claims . Where a claimant’s injuries are long term or permanent, they may receive a lump sum award to...

Discretionary trusts in divorce law - are your trust assets safe in divorce?

Neil Denny
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A couple of recent cases have repeated the assertion that the concept of “judicious encouragement” should be consigned to the history books. Judicious encouragement was the practice of a family court judge ordering a potential beneficiary of a...

Will I have to share the pensions I earned before we got married?

Neil Denny
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The recent Pensions Advisory Group report suggests that there are four answers to the “pensions before marriage” question. We need to be clear on a bit of terminology, however, before looking at the answers. First, remember that pensions can...

New guidelines on pensions in divorce - the unwelcome need for pension reports

Neil Denny
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Pensions are often some of the largest assets in divorce settlements and can also be the most widely misunderstood. Neil Denny, divorce lawyer in Nottingham, explains that “because pensions do not typically provide an immediate benefit, it can be...

Strawberries, cream and occupiers' liability

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With the Wimbledon tournament opening on the 1 July 2019 we have seen the emergence of a new £70 million roof on Court One. Not just creating an impressive appearance to one of the largest courts, this also allows for the games to be sheltered from the...