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Seminar to talk about major changes to consumer rights

A seminar aimed at bringing the region’s businesses up to date with important changes in legislation has been launched by law firm Roythornes.

The Consumer Rights Act is expected to come into force on 1st October 2015 and it aims to consolidate key areas of consumer law, including remedies and unfair terms.  As well as simplifying the regulations, the Act will also introduce new, stricter standards with which all businesses will have to comply.

Speaking about the event, consultant solicitor, Julia Seary said:

“The changes will impact on every business that sells direct to consumers, which is a large proportion of all businesses.  New rules being introduced by the Act include giving customers 30 days to reject a product, and giving the business just one chance to repair or replace it if something goes wrong.”

Julia went on to say that businesses will need to start planning early, as the changes may mean they have to redraft their terms and conditions of sale and review internal procedures.

She continued:

“These are important changes and we are hoping that businesses will come to the event on 10th September to find out more about how they will be affected and what they need to do to make sure they comply.”

Further details of the free seminar can be found here.